Dealing With |


 during COVID-19

Is it Safe to See a Dentist for Emergencies?

During this period of pandemic, only urgent dental emergencies will be attended. 


Non Aerosol Generating Procedures (AGP) will be carried out under proper infection control measures to attend to these emergency cases. 

This is to help staff and patients stay safe, and to prevent any unnecessary exposure to risk of transmission. 

What Constitutes a Dental Emergency?

Dental emergencies are those which are potentially life threatening / causing severe pain and swelling which requires immediate treatment to stop ongoing tissue bleeding, alleviate severe pain or infection, and include:

  • Uncontrolled bleeding

  • Swelling that potentially causing difficulty in breathing

  • Severe toothache 

  • Tooth fracture resulting in pain / swelling / uncontrolled bleeding 

  • Tooth trauma causing falling out of tooth

  • Dislodged temporary filling on on going Root Canal Tooth 

  • Dislodged temporary crown / bridge causing pain 

  • Pain due to injury from orthodontic wires / appliances 

Non dental emergencies 

  • Periodic oral examinations and recall visits

  • Routine dental scaling and polishing 

  • Orthodontic procedures other than those to address acute issues (e.g. pain, infection, trauma)

  • Extraction of teeth which are not causing pain / swelling 

  • Tooth filling for teeth which are not causing pain / swelling 


How to Protect Yourself

In the event of a dental emergency during this period, it is highly advisable to take the following precautions.





Make sure to maintain social distancing


Wear a mask at all times


Use e-wallet or credit card to minimise contact.


Hand sanitisers will be available at all our reception counters. 


Try to attend emergency appointments alone to avoid crowding in the waiting area and treatment rooms. (except for child patients)


How We Are Protecting You


Compulsory temperature checks for all staffs, doctors and patients upon arriving at clinic. 


Disinfection of high contact surfaces (eg: door handles, counter tops etc) every 2 hours.



High Temperature Sterilization of Dental Instruments



Mandatory mouth rinse before treatment to reduce viral and bacterial load


Sterile dental instruments packed and sealed for individual patients



Individually packed saliva suction tip, dental bibs and headrest protection cover for each patient. 


We accept e-wallet cashless payment to reduce contact.



Full Personal Protective Equipment (PPE) for doctors and staffs to prevent cross infection.

Let's talk about PPE


A standard precaution for infection control 


-    To minimise the risk of cross infection 

-    To maximise the quality of patient care and protection 

-    To provide a clean and safe environment for dental care

N95 face masks

To prevent splashes of blood, saliva and other potentially infectious substances and also to filter airborne particles. 

Single Use Latex Gloves

To prevent transmission of bacteria and virus from saliva and blood.  


Single Use Head Caps

To ensure hygiene for patients during treatment

Protective Googles

To prevent splatters for eye protection.

Single Use Isolation Gowns

To prevent splatters of blood and saliva.